May 23rd, 2025

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The payment portal was introduced for businesses who wanted a link where their customers are able to pay any amount they want. The complexity of this was that the customers could enter different user details each time and tracking the payments can be difficult.
A new enhancement has been introduce where a link can be given to a customer who is still able to pay the amount they want, but the portal has already loaded them as the customer so all payments will be made to the correct customer. The other enhancement is to allow reference look ups in the payment portal from external ID or customer reference number.
To generate a link that allows a specific customer to pay. Use the following link process.
https://hosted.payadvantage.com.au/[clienttoken]/portal?customerref=AAA
https://hosted.payadvantage.com.au/[clienttoken]/portal?bpayrref=AAA
https://hosted.payadvantage.com.au/[clienttoken]/portal?externalid=AAAUsing this link will ensure the correct customer is loaded and will allow them to enter in an amount and description for the payment.
To allow this screen to search by BPAY reference, customer reference or external ID.

Go to the “configure payment portal pay by reference” settings under configure payments settings menu item.
The screen below will allow you to select which items you will allow the merchant to search by.
NOTE: If a clash is detected where the external ID or the customer reference is not unique. It will raise and error to the user that this reference is not unique and to contact your merchant to resolve.

Enhance your payment intelligence with our new geolocation feature for API users. Now every transaction includes precise location data, allowing you to track exactly where payments originate.
This powerful addition enables more detailed analytics, improves your record-keeping capabilities, and provides valuable insights for business decision-making. Leverage this geographic intelligence to better understand your customer base and optimize your payment operations.
Further information is found on the API portal documentation:
https://docs.payadvantage.com.au/changelog/pay-advantage-1060