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New direct debit templates

Hi, There is currently no option to change the display order of templates. For example, if I want to show the highest-priced option first for price anchoring purposes, the only way to do this is to delete and recreate each template in the desired order. Additionally, if text entered in the "Customer Benefit" section is too long, it extends beyond the visible area and wraps into a second section when displayed within the template. Once this occurs, there is no way to remove or edit that benefit because the delete ("X") button is pushed off-screen. The only workaround is to recreate the entire template from scratch. Both of these limitations make managing and updating templates unnecessarily time-consuming.

Lenny H4 months ago
1